Privacy Policy
Data handling, retention, and AI processing explained plainly.
Far Gradient, Inc. is a Delaware C-Corporation. This Privacy Policy describes how we collect, use, disclose, retain, and protect information when you visit our website, use our services, or otherwise interact with us.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to this Privacy Policy.
01
Information We Collect
1.1 Information You Provide
- Account and contact information. Name, email address, phone number, job title, employer name, and billing information when you create an account or purchase Services.
- Client data.Financial statements, portfolio data, credit metrics, and other financial information you upload to or process through the Services ("Client Data"). Client Data in identifiable form is governed by the terms of your service agreement with us and is processed on your behalf to deliver the Services. Our use of aggregated and de-identified information derived from Client Data is described in Section 3.
- Communications. Information contained in correspondence you send to us, including support requests, feedback, and inquiries.
- Employment and investor information. If you apply to work with us or participate in a fundraising round, we collect information relevant to that relationship, such as resumes, accreditation documentation, and tax identifiers.
1.2 Information Collected Automatically
- Device and browser data. IP address, browser type and version, operating system, device identifiers, screen resolution, and language preferences.
- Usage data. Pages visited, features used, clickstream data, session duration, referring URLs, and interaction patterns within the Services.
- Log data. Server logs recording access times, error reports, and API call metadata.
We collect this information using cookies, server logs, and similar technologies. See Section 7 for details on cookies and your choices.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including identity verification services, business data providers, publicly available professional databases, and integration partners you authorize to connect with our Services. When we combine third-party information with information we already hold, this Privacy Policy governs the combined data.
02
How We Use Information
- Service delivery. To provide, maintain, and improve the Services, including operating our financial analytics platform, executing robo-advisor portfolio recommendations, processing financial statements, and generating analytical outputs.
- AI and machine learning processing. Our Services use artificial intelligence and machine learning models to analyze financial data, detect behavioral credit signals, estimate risk parameters, and generate portfolio optimization recommendations. These models process Client Data as instructed by you under your service agreement. See Section 3 for details on automated decision-making.
- Security and fraud prevention. To protect the integrity of the Services, detect and prevent unauthorized access, and investigate suspicious activity.
- Communications. To respond to your inquiries, send transactional notifications related to your account, and, where you have opted in, send product updates or marketing communications.
- Compliance. To comply with applicable legal obligations, regulatory requirements, and law enforcement requests.
- Analytics and improvement. To understand how users interact with the Services, diagnose technical issues, and develop new features. We use aggregated and de-identified data for this purpose wherever feasible.
- Business operations. To administer our business, including billing, accounting, auditing, and enforcing our agreements.
03
Automated Decision-Making and AI
Far Gradient's Services employ automated processing, including machine learning models, to perform financial analysis, risk scoring, credit signal detection, and portfolio optimization. We describe these processes here so you can understand their scope.
- How our models work. Our models analyze structured and unstructured financial data to generate outputs such as risk scores, portfolio allocation recommendations, covariance estimates, and regime classifications. These outputs are analytical tools designed to inform human decision-making by our clients. They are not final credit, lending, or investment decisions.
- Human oversight. Our robo-advisor and analytics outputs are designed to operate within parameters set by our clients. Clients retain responsibility for final investment and credit decisions. Far Gradient does not make consumer lending, hiring, insurance, or housing decisions using automated processing.
- Client Data and model training. We do not use Client Data in identifiable form to train our general-purpose machine learning models unless you provide explicit, informed, written consent. Client Data in identifiable form is processed to deliver the Services you have contracted. Aggregate, de-identified statistical patterns derived from Client Data may be used to improve model accuracy, calibration, and service quality, provided such patterns are not reasonably linkable to any individual client or data subject. Examples include sector-level distributional statistics, structural formatting patterns across financial statement types, and aggregate model performance benchmarks.
- Derived data and analytical outputs.In the course of delivering the Services, Far Gradient generates analytical outputs including risk scores, statistical features, structural metadata, benchmark indices, model coefficients, and other derived work product ("Derived Data"). Derived Data is the intellectual property of Far Gradient. Derived Data does not include Client Data in identifiable form, and Far Gradient's ownership of Derived Data does not limit your rights in your Client Data.
- System telemetry.We collect operational data about the performance, reliability, and accuracy of our models and infrastructure, including processing latency, error rates, feature importance metrics, and calibration measurements ("Telemetry Data"). Telemetry Data does not contain Client Data in identifiable form and is used by Far Gradient to maintain, monitor, and improve the Services.
- Large language model processing. Certain features of the Services use large language models (LLMs) to process financial documents, including financial statement spreading and report generation. Source documents processed through LLM features are not retained in identifiable form after processing is complete, are not used to train or fine-tune any third-party model, and are not shared with third-party LLM providers in identifiable form unless necessary for processing, in which case such providers are bound by data processing agreements that prohibit retention and secondary use. Structural metadata and formatting patterns extracted during LLM processing, such as field locations, table structures, and document classification labels, may be retained as Derived Data.
05
Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account information. Retained for the duration of your account and for a period of three (3) years following account termination, unless longer retention is required for legal, regulatory, or audit purposes.
- Client Data. Retained and deleted in accordance with your service agreement. Upon termination of the service agreement, Client Data is deleted or returned to you within sixty (60) days, unless retention is required by law.
- Usage and log data. Retained for up to twenty-four (24) months for security, analytics, and troubleshooting purposes.
- Communications. Retained for as long as necessary to resolve the subject matter and for a reasonable period thereafter for quality assurance and legal purposes.
- Legal holds. Notwithstanding the above, we may retain information as required to comply with legal obligations, resolve disputes, and enforce our agreements.
- Derived Data and Telemetry Data. Because Derived Data and Telemetry Data are not Client Data and do not contain personal information in identifiable form, they are not subject to the retention schedules above and may be retained indefinitely.
06
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. We honor the following rights for all users regardless of location, to the extent applicable:
- Access. You may request confirmation of whether we process your personal information and, if so, request a copy of it in a portable, commonly used format.
- Correction. You may request that we correct inaccurate or incomplete personal information.
- Deletion. You may request that we delete your personal information, subject to exceptions for legal compliance, contract performance, and legitimate security purposes. Deletion of Client Data does not require deletion of Derived Data or Telemetry Data, which do not contain personal information in identifiable form.
- Opt-out of marketing.You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at the address below. Transactional and service-related communications are not subject to opt-out.
- Do Not Sell or Share. We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
- Non-discrimination. We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at privacy@fargradient.com. We will verify your identity before processing your request and respond within the timeframes required by applicable law, generally within 45 days for most U.S. state privacy laws. If we need additional time, we will notify you of the extension and the reason.
6.1 State-Specific Disclosures
- California residents (CCPA/CPRA). You have the right to know what personal information we collect, use, and disclose; to request deletion; to correct inaccuracies; and to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under the CCPA/CPRA. You may designate an authorized agent to submit requests on your behalf. We do not use or disclose sensitive personal information for purposes other than those permitted under the CPRA.
- Utah residents (UCPA). You have the right to access, delete, and obtain a portable copy of your personal data, and to opt out of the processing of personal data for targeted advertising or the sale of personal data.
- Virginia, Colorado, Connecticut, Texas, Oregon, and other states with comprehensive privacy laws. If you reside in a state with a comprehensive consumer privacy law, you may exercise the applicable rights described above. If your request is denied, you may appeal by contacting us at privacy@fargradient.com with the subject line "Privacy Rights Appeal."
07
Cookies and Tracking Technologies
We use the following categories of cookies and similar technologies:
- Strictly necessary cookies. Required for the Site and Services to function. These cannot be disabled without impairing core functionality. They handle authentication, security, and session management.
- Analytics cookies. Help us understand how visitors interact with the Site by collecting usage data in aggregated form. We use these to improve performance and user experience.
- Functional cookies. Remember your preferences and settings to provide a more personalized experience.
We do not use advertising or cross-site tracking cookies. We do not engage in cross-context behavioral advertising.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Blocking strictly necessary cookies may impair the functionality of the Site.
Do Not Track.Some browsers transmit "Do Not Track" signals. Because no uniform standard for interpreting these signals exists, we do not currently respond to Do Not Track signals. We do not engage in cross-site tracking regardless of this setting.
08
Data Security
We implement administrative, technical, and physical security measures designed to protect personal information against unauthorized access, alteration, disclosure, and destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, employee training, and incident response procedures.
No method of transmission over the Internet or method of electronic storage is completely secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security.
If we become aware of a security breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.
09
International Data Transfers
Far Gradient is based in the United States and processes data primarily in the United States. If you access the Services from outside the United States, your information will be transferred to and processed in the United States.
For transfers from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on applicable legal mechanisms including the EU-U.S. Data Privacy Framework, standard contractual clauses, or your explicit consent where appropriate. If you have questions about the legal basis for a specific transfer, contact us at privacy@fargradient.com.
10
Children's Privacy
The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we have collected information from a child under 16, please contact us at privacy@fargradient.com.
11
Third-Party Links and Integrations
The Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party sites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with our Services.
12
Financial Data and Regulatory Considerations
Far Gradient processes financial data on behalf of institutional clients. To the extent that any of our Services are subject to the Gramm-Leach-Bliley Act (GLBA) or other financial privacy regulations, we maintain safeguards and practices consistent with those requirements. If you are a client subject to financial privacy regulations, your service agreement will specify any additional obligations and protections applicable to your data.
We do not provide personal financial advice to individual consumers. Our robo-advisor and analytics products serve institutional clients. To the extent our outputs reach individual investors through our clients' platforms, our clients are responsible for compliance with applicable consumer-facing disclosure and privacy requirements.
13
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this document and, where required, notify you by email or through the Services. Your continued use of the Services after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.
We will not materially reduce your rights under this Privacy Policy without providing notice and, where required by law, obtaining your consent.
14
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint about our privacy practices, contact us at:
If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a complaint with your local data protection authority or state attorney general.